After years of medical practice, Dr. Hossein Joukar envisioned a change in the way the local community receives healthcare.
Tired of the clouded, inefficient and unfair experiences of those seeking medical attention, he set out to build a clinic with the patient in mind. In 2005 the first RiteCare facility was inaugurated and Dr. Joukar made sure that his establishment embodied the ideals that have governed his own medical career.
Starting an urgent/walk-in care facility seemed the most logical fit. Urgent cares are convenient alternatives to traditional healthcare facilities. As opposed to traditional primary providers, appointments are not necessary to receive attention, and they are available seven days a week, with longer operating hours
Before urgent care, the only other option for families experiencing minor conditions such as cold and flu, sprains, minor burns and infections, was to rush over to a crowded hospital emergency room. These visits not only included long and uncomfortable wait times, sometimes up to eight hours, but also cost a substantial amount of money, no matter the insurance provider. Urgent care centers like RiteCare have facilitated the treatment of non-life-threatening conditions by seeing patients quickly and efficiently.
“It was important to provide a space for patients to feel confident in the care they are receiving, as well as the price they are paying,” Dr. Joukar said. “We are advocates for fair costs and transparency when it comes to billing. Our patients, insured or not, know exactly what will be charged before any procedure is performed.”
From the moment a patient arrives at any of the four RiteCare facilities, he or she can expect the utmost level of service performed by any of the boardcertified physicians currently on call. In addition to urgent care medical services, RiteCare also provides a variety of services including primary care, physical therapy, school- or sports-related physical examinations, travel and seasonal vaccinations and immigration physicals. Employers also can count on RiteCare to provide drug testing, occupational medicine/therapy and work-related physical examinations.
In an added effort to build and retain patient relationships, RiteCare also offers a free rewards and loyalty program that allows participants to accumulate points with each visit they make. Each point is equivalent to a $10 credit for future medical visits to the center, ensuring that patients who receive the care they need also are eligible to receive additional care at reasonable prices.
“This is a new standard in healthcare, where cost is no longer a barrier or a detractor for anyone,” Dr. Joukar said. “Just like any other consumer-based service, we are clear on what we offer and reasonable in our pricing. All this makes for an improved, empowered patient experience.”
For more information, visit www.ritecaremc.com or stop in at any of the four locations throughout the city in Brickell/Downtown, The Falls/South Miami, Hialeah and Miami Airport/Doral.
Dr. Hossein Joukar, MD, is a board-certified emergency medicine physician with over 15 years of experience. He is a member of the American Board of Emergency Medicine and the American Board of Independent Medical Practioners.