‘Old-School’ Banking Leads to Satisfied Customers at Great Florida Bank

Great Florida Bank officers include (l-r) Jason Timmons, Mayling Exposito, Iliana Miguel.

Have you ever met a banker who gives out their personal cell phone number or email? Or how about a banker that makes house calls?

At Great Florida Bank, that’s exactly what you’ll find. “We don’t limit ourselves to traditional banking,” says Mayling Exposito, Senior VP and Director of Business Banking at Great Florida Bank.

“We know that customer service is the key to success, and we are willing to go the extra mile to keep our clients happy.”

Jason Timmons and Iliana Miguel, who both work out of the bank’s Doral Solution Center, describe the banking strategy as “going old school.”

“Just like a doctor in the 60s, we make house calls,” says Timmons, a vice president and relationship manager who’s been with the bank since it opened in 2004. “You have probably heard those stories that your grandparents used to tell you about the butcher and the pharmacist knowing your name. At Great Florida Bank, we are bringing that back.”

Miguel, also a vice president and senior relationship manager, says this personal level of service is what differentiates Great Florida Bank from other banks.

“Our clients know that if they need us, we are here for them,” she said. “Additionally, what our clients love about us is our complete commitment to the communities we serve. You’ll see us volunteering at community events, teaching financial literacy classes at local schools. Serving our customers and our community is all part of the Great Florida Bank culture.”

With 25 Solution Centers throughout Miami-Dade, Broward and Palm Beach, Great Florida Bank complements its personalized service with offerings like mobile banking, no ATM or debit card fees, and merchant services.

Want to learn more? You can reach Jason on his direct line at: (305) 514-6901. Iliana can be reached on her direct line at (305) 514-6451.

For more information about Great Florida Bank and its offerings visit greatfloridabank.com, e-mail bmersel@greatfloridabank.com or call (305) 756-2305.

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