TeleSwitch Keeps Customers & Clients Connected

Connecting businesses through state of the art communications technology allows Teleswitch clients the freedom to truly work anywhere at any time. “We want to make communications easier for businesses. Whether you are sitting on the beach or traveling overseas you can choose to never miss a call or message,” said TeleSwitch Marketing Coordinator Mario Hurley.

Teleswitch provides unified communications solutions utilizing the latest technologies creating a virtual network in the cloud. If you have a data connection, the client is able to receive calls and access data as if they were sitting in their office with a regular phone and computer. Calls are presented in the exact same manner allowing the user the option to take the call or opt to follow up at a later time.

Founded in 1993 as a distribution house of telecom hardware which Teleswitch has successfully continued to this day, has added a solution division providing customers with unparalleled choices for communications services. Te l e s w i t c h maintains communication and video networks for enterprises of all sizes across multiple vertical markets including auto dealerships, financial services, professional associations and hospitality market. TeleSwitch offers state of the art solutions combined with turnkey professional implementation services and post-sales support. Currently Teleswitch partners with Shoretel to provide IP Unified Communications solutions. Teleswitch has the largest certified technical staff in the state of Florida for Shoretel including advanced engineers and certified call center specialists.

“From the first meeting through implementation of the customized client program, our team is committed to a great customer experience and 100% customer satisfaction,” said Hurley.

Hurley went on to describe a situation with one of their business to business clients, Headquarter Toyota. “They had a sales force making prospecting calls for clients with no ability to track progress. It was costly and inefficient. We were able to set them up with ShoreTel Solutions and they now enjoy a huge increase in productivity.” Because most operations are manageable with a computer, clients are able to see incoming calls, send them to voice mail or transfer to another party, all with the click of a mouse.

Partnering with companies like Shore- Tel, Lifesize, Adtran, Ruckus, Plantronics, and Brocade and a warehouse of product lines from leading brands legacy manufactures like Nortel, Avaya, Cisco and Samsung to name a few, allows TeleSwitch to be the one stop shop for all communication solutions. “Our solutions are wide and varied,” said Hurley. “We offer unified IP communications systems, high definition video collaboration and conferencing, and network and wireless solutions coupled with trusted and knowledgeable technical support. We integrate communications technologies in order to provide a complete solution to our customers no matter what their size or operational demands.”

For more information on TeleSwitch communications solutions visit, or call 305-590-5200

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