Miami Seaquarium, South Florida’s best aquarium and favorite family visitor attraction, is welcoming guest back with enhanced safety measures, including limits on capacity.
Visiting Miami Seaquarium will be different from at any point in the Seaquarium’s 65-year history, as the park delivers a fun and educational experience while ensuring the health and safety of guests, animals and team members. Miami Seaquarium is building upon its longstanding emphasis on a clean, safe environment with a series of measures following the recommendations of the Centers for Disease Control and Prevention and best practices within the attractions industry.
“The health and safety of our guests, animals and team members continues to be our top priority as we prepare to reopen in this new environment,” said general manager Eric Eimstad. “We will continue to work with state and local leaders, as well as with health and industry experts to ensure best practices and compliance with new health and safety standards.”
The most important elements of Miami Seaquarium’s new safety measures include:
• Limiting overall park and amphitheater capacity;
• Pre-entry temperature checks;
• Requiring facial coverings;
• Implementing operational changes that better allow for social distancing;
• Adding sanitizing stations;
• Enhancing cleaning and sanitizing measures both throughout the day and at night, and
• Educating guests and training team members on the new and enhanced protocols.
The changes will be apparent even before visiting. Miami Seaquarium will limit capacity in the park and each amphitheater, exhibit, food outlet, and common area to ensure compliance with recommended social distancing standards. In order to accomplish this, all guests will need a date-specific ticket or annual pass online before visiting. The park will have limited operating times, open from 10 a.m. to 5 p.m. Friday through Sunday during November. Miami Seaquarium plans to expand its operating schedule in December, highlighted by the launch of a new holiday presentation on Thursday, Dec. 10.
Upon arrival at Miami Seaquarium, guests will find signage reminding all of the importance of social distancing, utilizing markers placed on the ground throughout the park and entrance areas. All guests and team members will be required to have their temperature checked before entering Miami Seaquarium. Any person exhibiting a temperature at or above 100.4°F (or displaying other symptoms related to COVID-19) will be denied entry.
Face coverings will be required for all team members and guests, except children under 3 years of age. Guests will be permitted to remove their masks while eating. Team members also may wear additional personal protective equipment, including gloves and face shields, while performing select work activities.
Dozens of hand sanitizing stations have been added all around Miami Seaquarium, and thorough cleaning will be conducted at regular intervals throughout the day at high-traffic locations. All of these cleaning and safety measures will be reinforced through instructional signage and additional staff training.
“We will serve our guests safely and effectively by limiting capacity, verifying all entrants do not have a temperature at or above 100.4°F and are wearing proper facial coverings, and following the CDC’s recommendations on cleaning, social distancing and sanitizing,” Eimstad said. “We have the space within our 38-acre tropical paradise to effectively distance our visitors and provide the educational and unforgettable experience Miami Seaquarium has been known for over the past six decades.”
With capacity limited in this initial opening phase, guests will have to pre-purchase their tickets via MiamiSeaquarium.com for the day they wish to visit. Certain high-touch attractions will be closed as a precautionary step, including Salty’s Pirate Playground and Sharky’s Ropes Course.
With the holidays fast approaching, Miami Seaquarium’s sea lions are preparing for a holiday celebration to debut in December. Guests can join Salty the Sea Lion and the animal care team as they discover the joy of the Christmas season. Debuting Thursday, Dec. 10, Salty and his co-stars will be ready to say a socially distanced hello to their fans in November before the Sea Lion performance’s premiere.
For more information on Miami Seaquarium’s reopening, including many new and health and safety measures and how to plan a visit, go to MiamiSeaquarium.com/healthandsafety.