Carol Kruse named new director of Zoo Miami

The Miami-Dade County Parks, Recreation and Open Spaces Department joined Zoo Miami and the Zoological Society of Florida (ZSF) in announcing recently that Carol Kruse has been named Zoo Miami director following Eric Stephens’ retirement from Miami-Dade County.

A former Zoo Miami assistant airector from 2003 to 2011, Kruse rejoins the zoo and the ZSF at a time of change and development.
Stephens, longtime Zoo Miami director, has retired after 36 years of county service, 35 of which have been at Zoo Miami and the last 17 as its director.

“Her experience with both the county and Zoo Miami make her uniquely qualified to lead this important community resource,” said Miami-Dade County Mayor Carlos A. Gimenez in regard to Kruse’s appointment.

Miami-Dade County District 9 Commissioner Dennis C. Moss, who also is the chair of the Zoo Oversight Board, stated that Kruse steps in at an exciting time for the zoo.

“A number of significant capital improvements just on the horizon include: the new Entry Plaza project scheduled for completion in late 2015; the new exhibit Florida: Mission Everglades scheduled to finish in mid-2016; a “refresh” of the Zoo Master Plan to guide its capital projects over the next 10-15 years, and the possibility of the Miami Wild’s entertainment complex adjacent to it. Zoo Miami is poised for significant growthm” Moss said.

“Carol’s appointment ensures a seamless transition,” said Miami-Dade County Parks director Jack Kardys.

Kruse plans to create and flesh out her five-year strategic plan around five foundational pillars. The first is Animal Well- Being to ensure the highest level of animal care and welfare at the Zoo. Conservation and Stewardship are the second areas of priority where Kruse plans to make Zoo Miami a leader in regional wildlife conservation and environmental stewardship.

The third pillar focuses on the Guest Experience to create a high value destination for family fun and learning as well as connecting people with nature. The fourth is Financial Strength to ensure long-term stability through sound business practices. The fifth and final pillar is Performance Excellence to establish an organizational culture of caring, collaboration and engagement.

“My role is to recruit and retain the best talent to help Zoo Miami achieve its strategic goals, and to help mentor and empower the next generation of zoo leaders and conservation stewards. We must focus on continuous improvement — always searching for how to get better and how to stay relevant in a rapidly changing world,” Kruse said.

Having recently led the accreditation process with zoo staff for Zoo Miami with the Association of Zoos and Aquariums (AZA), Kruse affirms that Zoo Miami will be the best zoological institution in the world, inspiring people to become conservation stewards and protectors of wild things and wild places.

“We need to do this in order to ensure a healthy, diverse planet for future generations and to connect people to nature for the life of the planet,” she said. “I also look forward to continuing a strong relationship with our partners at the Zoological Society of Florida and hope to help them raise funds for current and future endeavors.”

A Miami-Dade Parks employee since 1990, Kruse most recently served as the department’s assistant director of administration from April 2011 to February 2015. She holds a Bachelor of Science in Biology from Florida Atlantic University and a Master in Business Administration from Nova Southeastern University. Kruse also has been a board member for the Florida Attractions Association since 2010 and an AZA member since 2004.

Rated one of the top 10 zoos in the U.S. and one of the top 20 zoos in the world by, Zoo Miami houses more than 3,000 animals in natural habitats and provides visitors the feel of a safari. Zoo Miami is located at 12400 SW 152 St. General zoo admission is $17.95 per adult, plus tax and $13.95 per child (3-12) plus tax. Children under 2, zoo members and parking are free. Zoo Miami’s hours are 10 a.m.- 5 p.m. on weekdays and 9:30 a.m.- 5:30 p.m. on weekends and holidays; ticket booths close at 4 p.m.

For more information visit or call 305-251-0400.

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