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NewsLink®, a Miami-based airport travel/convenience, specialty retail and food & beverage concessionaire, was recently named the “Best Overall Retailer” in the Small Companies Division by Airport Experience® News, an information resource focused on spotlighting the trends, issues and advancements that affect every point of a traveler’s journey through an airport.
“We’re proud to win this award” said Raymond Kayal, Jr., President and CEO of NewsLink®. “It’s a testament to our team’s hard work and commitment to provide first-class service to the traveling public and our airport partners. Customer satisfaction is most important to each of our over 400 employees.”
The annual Airport Experience® Conference hosts key decision-makers and executives currently operating in or looking to expand into the aviation industry. Retailers were judged on customer service, presentation, management, and operational execution.
“For two decades, Airport Experience News (AXN), along with industry professionals and executives, has recognized excellence in airport food, retail and passenger services through our AX awards program,” said Melissa K. Montes, publisher of Airport Experience News. “NewsLink® has won multiple times and, has consistently been acknowledged for their work in retail and travel convenience.”
“We would like to thank AXN and the airport professionals that selected us for this prestigious award and we look forward to bringing our unique hands-on approach to additional locations in the near future” said Chris Korge, NewsLink’s Chairman.
NewsLink® is a dynamic and innovative airport concessionaire based in Miami, FL that currently operates more than 50 locations at Miami, Boston-Logan, Nashville, Tampa and Dallas/Fort Worth International Airports. The various types of concessions include convenience, news and gifts, bookstores, cafés, gourmet markets, restaurants, bars and specialty retail. The company’s beginnings in airport concessions dates to 1959.
