CHANGE YOUR ADDRESS AND PHONE NUMBER ONLINE WITH MY SOCIAL SECURITY

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If you receive Social Security benefits, the easiest way to change your address and
phone number is by creating a personal my Social Security account at
www.ssa.gov/myaccount. Once you create your account, you can update your contact
information from your preferred location. This feature is available for people who
receive retirement, survivors, or disability benefits, along with Medicare enrollees. If you
receive Supplemental Security Income, you can check the address that we have on
record with your account.

Visit our my Social Security webpage to get started. To create an account, you must:
 be at least 18 years old.

 Provide a valid email address.
 Have a Social Security number (SSN).
 Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE,
AP, or AA).
Once you have a valid email address, you are ready to create your personal my Social
Security account. When you visit my Social Security, select the “Create an Account”
button. You will have the option to create your new my Social Security account with
one of our two credential partners: Login.gov or ID.me.
 Login.gov is the public’s one account for simple, secure, and private access to
participating U.S. government agencies.
 ID.me is a single sign-on provider that meets the U.S. government’s online
identity proofing and authentication requirements.

Please note, if you already have a Login.gov or ID.me account, you can select the
appropriate button to sign in with either one and access your personal my Social
Security account. If you previously verified your identity with Login.gov or ID.me, you
don’t need to do so again. If you don’t have a Login.gov or ID.me account, please
select the “Create an Account” link to start the one-time registration process.
If you create a new Login.gov credential, we will still complete the identity verification
part, so you will need to provide some personal information to us. You will also receive
an activation code from us to complete the process.

Remember, you can do much of your business with us online at
www.ssa.gov/onlineservices.

A NEW—AND FASTER—WAY TO REQUEST A SOCIAL SECURITY CARD

Do you need an original or replacement Social Security Number card? We now have a
new – and faster – way for you to start online.

When you go to our Social Security Number and Card webpage at
www.ssa.gov/ssnumber, we now ask you a series of questions to determine whether
you can:

 Complete the application process online.
 Start the application process online, then bring any required documents to your
local office to complete the application, typically in less time.
Once you complete your application (online or in-person), we will mail the card after we
process the application. Please understand that we don’t issue cards at our offices.

Finish your application in the office

If you need to visit an office, please follow these steps to complete the application:
1. Learn what types of documents you need to bring to your local office.
2. Print and save the online control number shown once you complete the online
application.
3. Bring the online control number – along with the documents – to your local office
within 45 days to finish your application. Find your local office using our Office
Locator at www.ssa.gov/locator
4. Check in at the kiosk when you arrive.
5. Meet with one of our employees to verify the information that you completed online
and review documentation.
That’s it! You’ll receive the card in the mail, usually within 7 – 10 business days.

We’re continuously expanding our services to put you in control and help you secure
today and tomorrow for you and your family. Please share this information with your
friends and family – and post it on social media.

UNDERSTANDING THE NEED FOR A REPRESENTATIVE PAYEE

You may know someone who gets a monthly Social Security benefit or Supplemental
Security Income payment and who also needs help managing their money. If someone
you know needs help, we can appoint a person or an organization to act as a
“representative payee” responsible for receiving and managing a person’s benefits.
When we assign a representative payee, we select someone who knows the
beneficiary’s needs and can make decisions about how to best use their benefits for
their care and wellbeing. Representative payees are responsible for completing an
annual form to account for the benefit payments they receive and manage. They must
complete this form and return it to Social Security by mail or, if they have a personal my
Social Security account, they can file it online using the Representative Payee portal.
Account holders can get a benefit verification letter and manage direct deposit and
wage reporting for their beneficiaries. Learn more about the portal at
www.ssa.gov/myaccount/rep-payee.html.

You also have the option to identify, in advance, up to three individuals you trust to
serve as your future representative payee and help manage your benefits, if the need
arises. We call this Advance Designation. We offer Advance Designation to capable
adults and emancipated minors who are applying for or already receiving Social
Security benefits, Supplemental Security Income, or Special Veterans Benefits. With
Advance Designation, you and your family can enjoy peace of mind knowing someone
you trust may be appointed to manage your benefits. Find more information about:
 Advance Designation at www.ssa.gov/payee/advance_designation.htm.

 Representative Payees at www.ssa.gov/payee.

 Training videos on the duties of a representative payee at
www.ssa.gov/payee/rp_training2.html.

 Publications about representative payees at www.ssa.gov/payee/newpubs.htm.
If you know someone who needs help managing their monthly benefits, please consider
becoming a representative payee. You can also help by sharing this information with
friends and family.

For more Miami news go to www.communitynewspapers.com


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