Jessica Miller joins the staff of North Shore Medical Center as the hospital’s new chief nursing officer and Miami Dade Group CNO. Miller brings extensive healthcare leadership experience, and a demonstrated focus on patient-centered care, and performance improvement. She will be responsible for supervising and coordinating the daily operations of the hospital’s various nursing units.
“I would like to welcome Jessica to the North Shore family,” said Mark Racicot, chief executive officer of North Shore Medical Center. “I am very excited about her vision for the nursing department, and I am confident that she will lead the team to long term success.”
Prior to this appointment, Miller served as the CNO for sister facility, Coral Gables Hospital. During her 13 years of dedicated service to Coral Gables Hospital, Miller led the quality, risk management infection control among other departments. She also was responsible for overseeing numerous surveys from government and regulatory agencies, and has played a key role in four of the hospital’s Top Performer in Key Quality Metrics recognitions from The Joint Commission as well as the Orthopedic Center of Excellence. In 2015, Miller was recognized as a Tenet Hero.
She received both her Bachelor of Science in Nursing and Master of Business Administration from Florida International University, Miller is bilingual in English and Spanish.