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The South Florida Regional Transportation Authority (SFRTA), operator of Tri-Rail, has reported that the train system served 4.4 million riders in calendar year 2024, marking the first time since 2019 that ridership has exceeded 4 million in a single year. Between 2012 and 2019, Tri-Rail consistently surpassed 4 million annual rides with ridership growing by 1% year-over-year during that period, culminating in its highest ridership year in 2019.
Tri-Rail’s full ridership recovery was reported last year in March 2024, with an average of 15,000 weekday rides and 8,000 weekend rides that month. By the end of 2024, the system maintained a solid average of 14,000 weekday and 7,000 weekend rides, including setting a new Saturday ridership record of 10,129 trips on February 24, 2024.
“We are thrilled to see a strong resurgence in ridership as more people discover the convenience Tri-Rail offers,” said Commissioner Marci Woodward, SFRTA Governing Board Chair. “We aspire to continue to break our own records, and more importantly, to establish a service that enhances the rider experience and strengthens the region’s mobility.”
Tri-Rail services were expanded to serve downtown Miami in January 2024, adding MiamiCentral Station as an additional stop for the train system. Tri-Rail’s schedule was further enhanced in the summer to include weekday express train service for MiamiCentral and a midnight train out of Miami Airport Station. The system improved its on-time performance to 93.6% in December 2024, marking the first time in over a year to exceed 90%.
In addition to the enhanced train schedule, Tri-Rail provided special train service for notable events throughout 2024, including the Ultra Music Festival, Taylor Swift’s The Eras Tour, and the Miami New Year’s Ever celebration.
“We have set new goals to make sure we are doing all we can to provide a better customer experience and bring more people to use the train,” added Commissioner Woodward. “Opening service in downtown Miami was a significant achievement, and we will keep working closely with our partners to provide safe, convenient, and efficient transportation that meets the needs of the region.”
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