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HCA Florida Mercy Hospital, a 488-bed facility and part of HCA Florida Healthcare, the largest healthcare system in the state, has announced the appointment of Jessica L. Miller as its new chief operating officer (COO).
A Miami native, Miller brings more than a decade of senior leadership experience in healthcare, with a proven track record in optimizing operations, improving patient outcomes, and fostering collaboration across multidisciplinary teams in diverse hospital settings.
Miller most recently served as chief nursing officer at St. Mary’s Medical Center and the Palm Beach Children’s Hospital, part of Tenet Healthcare Corporation. In that role, she oversaw nursing operations for a 420-bed facility, managing key services such as surgical services, adult and pediatric emergency care, Level 1 trauma, comprehensive stroke care, Level 3 NICU, obstetrics and women’s services, oncology, intensive care, inpatient rehabilitation, radiology, and pharmacy.
Her leadership experience includes additional roles with Tenet Healthcare and Steward Health Care, where she served as the Miami market chief nursing officer.
Miller holds a Master of Business Administration and a Bachelor of Science in Nursing from Florida International University (FIU). She also is an adjunct professor in FIU’s Health Service Administration Program, where she mentors aspiring healthcare leaders.
“We are fortunate to have Jessica on our leadership team, as she possesses a proven track record in fostering excellence in patient care and creating frameworks for operational efficiencies,” said Allyssa Tobitt, CEO of HCA Florida Mercy Hospital.
HCA Florida Mercy Hospital, a comprehensive medical facility serving the healthcare needs of South Florida for more than 70 years, is a part of HCA Florida Healthcare. The 488-bed, acute care hospital is an award-winning facility that specializes in emergency services that are kid and senior friendly, maternity with level III NICU, general and robotic surgery, hyperbaric and wound care center, cardiology, cancer care, orthopedic and spine, primary stroke center, weight loss programs and more.
Mercy is Miami-Dade’s only Catholic hospital and provides patients with the best quality care in a compassionate and caring environment. Mercy Hospital is located in the heart of Coconut Grove.
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