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Coral Gables Hospital will now be offering patients a new option for care with Tele-ER. This option allows anyone to talk to a Emergency Room physician 24 hours a day, seven days a week. All you need is a smartphone, tablet or computer. Patients who may be uncertain whether to seek treatment or go to the hospital, no longer have to make the decision alone thanks to Tele-ER.
“We are excited to announce the launch of Tele-ER. Patients will be able to make direct contact with an Emergency healthcare provider from the comfort of their own home,” said Cristina Jimenez, chief executive officer of Coral Gables Hospital. “Tele-ER provides a new solution for convenient access to care. If your condition requires a visit to the emergency department, please know we are safe, equipped and ready.
Patients can easily access Tele-ER by calling 1-833-4-TELE-ER. They will connect with a Tenet Tele-ER staff member to register and get started with a secure, private and individualized ER evaluation. All the patient needs is an internet-connected smartphone, tablet or computer, with a functioning camera.
If a patient requires in-person care, diagnostic procedures or lab tests, they will be asked to come into the hospital. Tele-ER is an evaluation tool for patients seeking emergent care and is not a substitute for calling 9-1-1: if a person’s condition worsens quickly or requires immediate attention, they will be directed to hang up and call 9-1-1 or go to the nearest Emergency Department.
